Frequently Asked Questions
Everything you need to know about your second skin.
How do I find my perfect fit?
We recommend checking our detailed Size Guide located on each product page. Our underwear is designed to fit true to size with a 'second-skin' feel, but if you prefer a more relaxed fit, we suggest sizing up.
What materials are used in NAKED Underwear?
We prioritize comfort and breathability by using premium MicroModal, organic cotton, and high-grade elastane blends. Our fabrics are moisture-wicking and sustainably sourced to ensure long-lasting quality.
What is your return policy for undergarments?
For hygiene reasons, we can only accept returns on items that are unworn, unwashed, and in their original unopened packaging within 30 days of purchase. However, our First Pair Guarantee allows you to try one pair, and if you don't love it, we'll send a different size or issue a refund.
How should I care for my underwear to make it last?
To maintain the integrity of the fabric, we recommend machine washing on a cold, gentle cycle with like colors. Avoid bleach and tumble dry on low heat, though air drying is preferred to prevent shrinkage.
How long does shipping take?
Standard domestic shipping typically takes 3-5 business days. We also offer expedited shipping options at checkout if you need your essentials sooner. Tracking information is sent via email as soon as your order leaves our warehouse.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International delivery times vary by location but generally range from 7 to 14 business days. Please note that customs duties may apply depending on your country's regulations.